Articles on: Getting Started

Phone

The Phone Field lets you collect phone numbers from respondents in a structured and user-friendly way. With built-in validation and smart options, you can make it easy for users to enter accurate numbers while keeping your data clean.


Adding the Phone Field

  • Open your form in the editor from your Formester dashboard.
  • Click Add Elements.
  • Under Contact Fields, choose Phone.
  • The phone number field will appear on your form with a default input box.


Settings

  • Label: Update the label to something clear like “Phone Number” or “Contact Number.”
  • Required Toggle: Mark the field as mandatory if every respondent must provide a phone number.
  • Placeholder: Add simple guidance like “Enter your mobile number.”


Show Country Selector

  • Toggle on the Country Selector to allow respondents to pick their country code.
  • A dropdown flag selector will appear, ensuring international users can enter numbers correctly.
  • Great for global surveys, event registrations, or customer onboarding forms.


Default Country

  • Choose a Default Country so the field automatically sets the dialing code for most of your audience.
  • Example: If your users are mostly in the United States, set the default to +1.
  • This saves time for respondents and reduces errors.


Smart Placeholder

  • Enable Smart Placeholder to show a sample phone number format based on the chosen country.
  • Example: Selecting India will display a placeholder like +91 98765 43210.
  • This guides users to enter valid numbers that match local formats.


Validation Options

  • Automatically checks if the number matches valid patterns.
  • Provides error messages for invalid entries.
  • Helps prevent fake or incomplete phone numbers.


When to Use the Phone Field

  • Event registrations that require direct contact.
  • Customer support forms to collect callback numbers.
  • Order forms for delivery confirmations.
  • Surveys that need respondent identity verification.


Publishing Your Form

  • Once your phone field is customized with the right options, click Publish.
  • Preview the form to confirm that the country selector, default country, and smart placeholder work as expected.

Updated on: 15/09/2025

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