> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.formester.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Rating scales

**Rating scale** fields help you collect feedback in a structured and visual way. In Formester, you can choose from **Scale Rating, Star Rating, and Ranking** fields.

# Scale Rating
### Adding the Scale Rating Field
* Open your form in the editor from your Formester dashboard.
* Click **Add Elements.**
* Under **Survey Fields**, select **Scale.**
* The field will appear with a default numeric scale (for example, 1–5).

### Customization Options
* **Scale Range**: Adjust the start and end points (for example, 1–5, 1–7, or 0–10).
* **Labels**: Add text labels to define the meaning of low and high values (for example, “Not Satisfied” on one end and “Very Satisfied” on the other).
* **Required Toggle**: Make the question mandatory if every respondent must answer.

### Use Cases
* **Customer Satisfaction**: “On a scale of 1–10, how happy are you with our service?”
* **Employee Feedback**: “Rate your work-life balance.”
* **Product Research**: “How useful do you find this feature?”

### Star Rating
### Adding the Star Rating Field
* Open your form in the editor.
* Click **Add Elements.**
* Under **Survey Fields**, select **Star Rating.**
* The field will appear with a default 5-star scale.

### Customization Options
* **Star Count**: Set the number of stars (for example, 3, 5, or 10).
* **Icon Style**: Keep the default star or replace with hearts, thumbs, or other icons if supported.
* **Default Value**: Pre-select a rating if needed.
* **Required Toggle**: Ensure respondents cannot skip the question.
### Use Cases
* **Service Reviews**: “Rate your dining experience.”
* **Feature Feedback**: “How do you rate this tool’s ease of use?”
* **Course or Event Ratings**: “Give us a star rating for today’s workshop.”

### Ranking
### Adding the Ranking Field
* Open your form in the editor.
* Click **Add Elements.**
* Under **Survey Fields**, select **Ranking.**
* The field will display a draggable list of items that respondents can reorder.

### Customization Options
* **List Items**: Enter the items you want respondents to rank (for example, “Speed, Quality, Price, Support”).
* **Order Type**: Allow ranking of all items or a subset (for example, “Rank your top 3 preferences”).
* **Default Order**: Choose whether to show items in a random order or a fixed order.
* **Required Toggle**: Decide if respondents must rank all items.

### Use Cases
* **Product Prioritization**: “Rank the features you’d like us to build next.”
* **Market Research**: “Order these brands from most trusted to least trusted.”
* **Team Polls**: “Rank your top three choices for the next team outing.”

### Publishing Your Form
* Once you’ve configured your rating fields, click **Publish.**
* Preview the form to check the scale labels, star icons, and ranking drag-and-drop behavior.
* Submit a test response to make sure results are captured correctly.