How to Enable Information Recall in Forms

Information Recall, also known as answer piping, lets you reuse answers entered by a respondent in different parts of your form. This makes your forms more personal and engaging. For example, you can greet someone by name on the thank-you page or include their details in an automated email.

Step 1: Create Your Form

Log into your Formester account and click New Form. Add the fields you need such as Name, Email, Phone, or any custom fields relevant to your form.

For this example, let’s create a Real Estate Lead Generation Form with Name, Email, and Phone.

Step 2: Use Recall on the Thank You Page

To personalize the thank-you message:

1. Open the Thank You Page in your form.
2. Click inside the Thank You Message field.
3. Type the @ symbol to bring up all available fields from your form.
4. Select the field you want to recall, such as First Name.

Now, your thank-you message can say:

“Thanks for signing up, @First Name! We’ll contact you soon.”

Step 3: Recall Information in Form Fields

You can also use Information Recall in:

• Field labels
• Descriptions
• Custom text fields

This allows you to guide users with context based on their earlier responses.

Step 4: Personalize Automated Emails

Information Recall is especially powerful in email autoresponders.

• Use the @ symbol to insert a user’s name, email, or any custom data.
• Example: “Hi @First Name, here is your order number: @Order ID.”

This makes your communication feel personal and professional.

Step 5: Use Recall in Calculations

If you’re using number fields, you can also recall them in formulas.

1. Add a Number Field.
2. In the calculation field, open the Formula Editor.
3. Use the @ symbol to select the number fields.
4. Build a formula like @Score + @Bonus.

This is useful for tests, order totals, or scoring systems.

What You Can Do Next

With Information Recall, you can:

• Show dynamic thank-you pages that include user details.
• Send personalized email confirmations.
• Use IDs or order numbers in invoices or receipts.
• Perform custom calculations based on user input.

Final Thoughts

Information Recall in Formester gives you the ability to personalize forms and communication without extra setup. By using the simple @ symbol, you can recall any field, improve user experience, and make your forms smarter and more interactive.

Updated on: 03/10/2025